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ENT - public patients


This page contains information for general practitioners on how to refer patients aged 16 years and over to ENT services at Mater Hospital Brisbane.

Scope of Service

This service includes referrals for:

  • Hearing loss and balance disorders
  • Ear conditions and ear surgery
  • Cochlear implants
  • Nasal and sinus conditions
  • Tonsil, laryngeal and thyroid surgery
  • Assessment of suspected head and neck cancer

Referral Criteria

Please include all of the minimum referral requirements and:-

-  Cancer or lump in neck > 4 weeks – initially CT with contrast or USS of neck +/- FNA, - routine bloods (FBC and film, ESR, U&Es)

-  Nasal fracture with cosmetic displacement – request appointment within 5-7 days after injury to allow for surgery within 14 days, if required

-  Head and neck cancer – FNAC for histology

-  Dysphagia

-  Barium swallow if symptoms indicate significant stenotic lesion

-  Thyroid – TFTs, U/S +/-FNA, FBC, Ca+

-  Sinus conditions – CT scan sinuses (films with patients)

Mater Adult Referral Form

Referrals can be sent by:

Secure messaging           Medical Objects:   HM4101000R8

                                     HealthLink EDI:      materref                                                                                             

Fax                                07 3163 8548

-  For hearing loss, please send your referral direct to Audiology

Audiology Referral Form - referrals can be faxed to 07 3163 2267.

Please note:

- Referrals to Audiology will not result in any patient being referred onto the ENT Department. 

- Separate GP referrals are required for each department. When a patient has ear/hearing related concerns, a referral should be sent to Audiology in the first instance to obtain additional information.

- If audiology identifies the need for an Ear Nose and Throat (ENT) consultation, a recommendation will be made in the audiology report to a patient's General Practitioner.

- Please contact the Mater Cochlear Implant Clinic directly for details of the Adult Cochlear Implant anticipated waiting times  and assessment process. 

Referral Categorisation

Available appointments are provided to our patients based on clinical priority.

This should be used as a general guideline only – categorisation will be based on the individual referral.


- Sudden hearing loss

- Suspected Malignancy

- Sudden Facial Palsy

- Otitis Externa

-  Unilateral Tinnitus

- Recurrent Vertigo and Hearing Loss

- Benign Neoplasm in head or neck

- Dysphagia with weight loss

- Cholesteatoma

- Voice Change

-  Bilateral Tinnitus

- Symmetrical Hearing Loss

- Nasal Obstruction

- Allergic Rhinitis

- Recurrent Tonsillitis

- Exostoses

- Recurrent Sinusitis

Mater endeavours to see all priority patients within 30 days from GP referral

Mater endeavours to see all semi urgent patients within 3 months from GP referral

Mater endeavours to see all routine referrals within 12 months from GP referral

Send referrals to Audiology and the ENT Department in the first instance.

Anticipated Waiting Times for ENT Appointments

Available appointments are provided to our patients based on clinical priority.

Examples only (not a complete list of referrals accepted). This should be used as a general guideline only – categorisation will be based on the individual referral.

Most patients are seen within 1 to 3 months in usual situations. Some referrals will not be seen due to current demand for service. Unlikely to be seen due to current high demand for service*.

*Your patient may want to consider a referral to a private specialist.

Our Specialists

Dr Chris Que Hee Director of ENT
Dr Anthony Parker ENT Specialist
Dr Scott Coman ENT Specialist
Dr Nicola Slee ENT Specialist
Dr Jonathan Askew ENT Specialist
Dr Andrew Chang ENT Specialist
Dr James Bowman ENT Specialist


Bulk Billed Clinics

Mater Health Services offers patients the opportunity to attend bulk billed clinics.  To provide your patient with the opportunity to attend a bulk billed specialist clinic, please provide a named referral to one of our specialists listed above.

Contact Us

If you would like to discuss a referral, including clinical criteria, or update the status of a current patient please contact our priority GP phone line on 07 3163 2200 

Content reviewed 23/12/15 


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