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Mater Refugee Complex Care Clinic (MRCCC)

Mater Refugee Complex Care Clinic (MRCCC) is a primary care, psychiatry, and paediatric service for people from refugee and asylum seeker backgrounds. Established in 2002, MRCCC is a Mater mission initiative to improve the health and wellbeing of our communities in south-east Queensland. MRCCC clinicians and nurses have extensive specialist skills and interest in refugee health.

The clinic offers long appointments, engages accredited interpreters, and provides comprehensive nursing support for all patients. MRCCC has a strong focus on building health literacy and preventative health education. The clinic liaises with settlement agencies, community organisations, and relevant specialist services provided by Queensland Health and Mater Hospital Brisbane.

MRCCC GP Service

People seeking asylum often have complex health needs, may have interrupted or no Medicare eligibility and can have difficulty accessing health services due to financial and social barriers. MRCCC GP service offers no-cost specialised primary health care for people seeking asylum who are not able to access a community general practice.

Are you a GP with an interest in Refugee Health? MRCCC is seeking GPs interested in volunteering their time to join the team and help make a difference. Find out more.
 

Referrals – GP Service

Criteria

  • Any adult or child seeking asylum without access to Medicare, or with significant Medicare instability (short-term interim Medicare access).
  • Patients must have lodged a claim for protection or be in the process of lodging this protection claim.

Patients may be referred to MRCCC by General Practitioners, other health care providers, community organisations or self-referral. All referrals are waitlisted and triaged due to demand of service.

Please note: GPs at MRCCC are unable to expedite referrals to specialists.

GPs and Specialists can refer to MRCCC GP service by completing the Mater Outpatient Referral Form  and select 'Mater Refugee Care Clinic' under 'Other'.

Community service providers or prospective patients can refer to MRCCC GP service by completing the Community Referral Form.

Send referrals to:

[email protected]

OR
Fax to 07 3163 8455

Walk in self-referrals are also welcome.

MRCCC-QCH Paediatric Service

A general paediatric service is offered fortnightly at MRCCC in partnership with Queensland Childrens Hospital (QCH). 

Referrals - Paediatric Service

Criteria:

  • Children aged 0 – 16 years.
  • Children who are from refugee or asylum seeker background.
  • Children who are eligible or ineligible for Medicare.

Referrals can only be made by a GP or Specialist by completing Mater's Outpatient Clinical Referral form OR completing the QCH Specialist referral form – addressed to “Dr Alison Harris - Mater Refugee Complex Care Clinic.”

Community service providers are requested to support their client to obtain a GP referral to MRCCC Paediatric service.

Please note: Patients who are seeking asylum with no Medicare and no GP should initially be referred to Mater Refugee Complex Care Clinic GP Service.
 

MRCCC Psychiatry Service

A service for people from refugee and asylum seeker background requiring psychiatric assessment in a culturally safe environment in partnership with their family, GPs, counsellors, and community support services. This is a bulk-billed service for Medicare eligible patients, and no-cost service for patients without Medicare access.

This is a non-acute mental health service.

Referrals – Psychiatry Service

Criteria:

  • Adults aged 16 – 65.
  • Unable to access other mental health services e.g No Medicare access OR have found other mental health services not suitable due to cultural/linguistic barriers.
  • Patient does not require acute care e.g can wait > 6 weeks before initial appointment and > 4 weeks between follow-up appointments.
  • Requires the specific service of a psychiatrist (not only social support and counselling services).

Referrers to provide detailed reasons for referral, guided by the below options:

  • Diagnostic assessment
  • Medication advice
  • Treatment planning
  • Linkage to other clinical services

Referrals can only be made by a GP or Specialist by completing Mater's Outpatient Clinical Referral form – addressed to “Dr Nga Tran - Mater Refugee Complex Care Clinic.”

Community referrers are requested to support their client to obtain a GP referral to MRCCC Psychiatry service.

Please note: Patients who are seeking asylum with no Medicare and no GP should initially be referred to Mater Refugee Complex Care Clinic GP Service.

 

Other referral options for mental health support for refugee and asylum seekers


Contact MRCCC

Location

Level 7A, Mater Hospital Brisbane
Raymond Terrace
South Brisbane, QLD 4101

Email [email protected]

Phone 07 3163 2880

Fax 07 3163 8455

 

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