Mater Specialist Quick Find

Mater Outpatient Clinic Waitlist Times - public patients

This information is intended to provide transparency about our service and support your clinical decisions and your conversations with patients around referral pathway options and expectations of care.

The data is supported by Mater’s Referral Guidelines which provide essential details regarding our specialist services, our teams of clinicians and the required clinical work up prior to referral.

Our service aims to see all patients within target timeframes and we are always working to reduce waiting times for appointments. Some services have a higher demand than others. This may impact our capacity to see patients within these timeframes, and may result in longer waiting times for some clinics.

Outpatient Adult Specialist Clinics activity

Clinical urgency categories have been defined for use in outpatient services undertaken in Queensland publicly funded hospitals. These categories support safe and equitable prioritisation of appointments. More urgent cases are seen more quickly.

Our specialists assign a clinical urgency category based on the information provided in a referral.

Each category of urgency has a target timeframe for outpatient clinic appointments to ensure safe care. The category target timeframes are:

  • Category 1 (Urgent): Appointment within 30 days
  • Category 2 (Priority): Appointment within 90 days
  • Category 3 (Routine): Appointment within 365 days

The table below provides an outline of the patient experience based on activity for the period of November 2018.

  • Median Days Wait (MDW): Time to first clinic appointment for new patients seen in month of activity
  • Seen in Target (SIT): Percentage of appointments in month of activity where patients were seen within clinically recommended timeframes
  • Total patients seen: Number of patients seen in month of activity for specialty
  • Total patients waiting in target (Total WIT): Total percentage of patients currently waiting for first appointment within clinically recommended timeframes
Clinic Description Cat 1 Cat 2 Cat 3 Total seen Still waiting Total WIT (%)
MDW SIT MDW SIT MDW SIT
Breast Surgery 19 96% 95 35% - - 70 184 83%
Cardiology General 27 85% 85 72% 343 83% 84 369 96%
Colorectal Surgery 14 87% 105 40% 350 82% 74 335 98%
Dermatology 27 85% 74 79% 368 43% 51 247 99%
Ear Nose & Throat 17 100% 51 100% 317 100% 129 756 100%
Endocrine General  21 100% 56 100% 221 100% 58 134 100%
Gastroenterology 29 55% 67 77% 187 100% 319 1142 78%
General Medicine - - 21 100% - - 15 19 100%
General Surgery 22 100% 91 48% 368 50% 34 444 97%
Gynaecology 23 98% 80 97% 276 94% 287 949 99%
Gynaecology/Oncology 13 74% 53 100% - - 53 56 100%
Haematology 23 100% 63 100% 139 100% 73 106 100%
Infectious Diseases 13 91% 48 100% - - 15 9 100%
Maxillofacial 14 100% 78 88% 108 100% 24 19 100%
Nephrology 26 63% 63 100% 72 100% 13 26 100%
Neurology 27 73% 244 25% 613 0% 70 713 45%
Neurosurgery 14 85% 97 36% 199 60% 68 195 71%
Oncology - Medical Consult  12 100% 63 100% 197 100% 57 17 100%
Ophthalmology 19 84% 62 95% 150 100% 87 480 100%
Orthopaedics General  6 100% 55 93% 314 95% 233 987 99%
Palliative Care 12 100% - - - - 24 5 100%
Plastic & Reconstructive Surgery 12 98% 77 100% 336 96% 118 365 99%
Respiratory General 27 86% 126 14% 419 14% 56 454 69%
Rheumatology 25 100% 90 64% 297 100% 25 138 97%
Urology 22 85% 75 94% 79 100% 186 424 100%
Vascular Surgery 11 100% 29 100% 227 100% 45 92 100%

Please note: Mater Young Adult Health Centre Brisbane run outpatient clinics for Cystic fibrosis, Diabetes, Gastroenterology, Gynaecology, Mater Young Adult Support Unit, Post cancer treatment, Intellectual and Developmental Disability, Craniofacial, Respiratory, Rheumatology, Stuttering and Urology.

Patient access for these clinics is via the standard Mater Hospital Brisbane Outpatient Clinic referral. Referrals for the young adults will be allocated to the appropriate clinic during the triage process. These clinics generally have a shorter waitlist time than the adult outpatient clinics.

Enquiries

If you have any feedback, would like to be part of ongoing collaborative initiatives or have any enquiries regarding Mater’s referral process please contact:
Louise O’Reilly, GP Liaison Program Manager, 07 3163 7552 or louise.oreilly@mater.org.au.

Data as at 1 December 2018

Paged last updated 11/12/2018

 

 

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