Mater Specialist Quick Find

Mater Outpatient Clinic Waitlist Times - public patients

This information is intended to provide transparency about our service and support your clinical decisions and your conversations with patients around referral pathway options and expectations of care.

The data is supported by Mater’s Referral Guidelines which provide essential details regarding our specialist services, our teams of clinicians and the required clinical work up prior to referral.

Our service aims to see all patients within target timeframes and we are always working to reduce waiting times for appointments. Some services have a higher demand than others. This may impact our capacity to see patients within these timeframes, and may result in longer waiting times for some clinics.

Outpatient Adult Specialist Clinics activity

Clinical urgency categories have been defined for use in outpatient services undertaken in Queensland publicly funded hospitals. These categories support safe and equitable prioritisation of appointments. More urgent cases are seen more quickly.

Our specialists assign a clinical urgency category based on the information provided in a referral.

Each category of urgency has a target timeframe for outpatient clinic appointments to ensure safe care. The category target timeframes are:

  • Category 1 (Urgent): Appointment within 30 days
  • Category 2 (Priority): Appointment within 90 days
  • Category 3 (Routine): Appointment within 365 days

The table below provides an outline of the patient experience based on activity for the period of August 2018.

  • Median Days Wait (MDW): Time to first clinic appointment for new patients seen in month of activity
  • Seen in Target (SIT): Percentage of appointments in month of activity where patients were seen within clinically recommended timeframes
  • Total patients seen: Number of patients seen in month of activity for specialty
  • Total patients waiting in target (Total WIT): Total percentage of patients currently waiting for first appointment within clinically recommended timeframes
Clinic Description Cat 1 Cat 2 Cat 3 Total seen Still waiting Total WIT (%)
MDW SIT MDW SIT MDW SIT
Breast Surgery 20 97% 69 100% - - 56 147 100%
Cardiology General 16 75% 69 95% 315 100% 67 375 96%
Colorectal Surgery 17 86% 113 24% 397 13% 43 338 87%
Dermatology 26 95% 83 89% 359 100% 67 295 99%
Ear Nose & Throat 19 100% 56 100% 338 100% 120 833 100%
Endocrine General  16 100% 74 100% 245 100% 54 161 100%
Gastroenterology 29 53% 71 79% 190 98% 579 914 81%
General Medicine 20 100% 59 91% - - 12 45 100%
General Surgery 27 78% 65 92% 334 100% 34 402 99%
Gynaecology 23 99% 80 99% 280 100% 301 964 99%
Gynaecology/Oncology 21 88% 29 100% - - 44 60 100%
Haematology 15 100% 68 100% 137 100% 63 128 99%
Infectious Diseases 12 89% 54 100% - - 10 20 95%
Maxillofacial 17 79% 56 100% 94 100% 17 37 100%
Nephrology 21 100% 62 100% 75 100% 15 21 100%
Neurology 24 82% 267 10% 567 0% 59 702 46%
Neurosurgery 25 69% 231 6% 346 60% 53 352 49%
Oncology - Medical Consult  14 100% 54 100% 98 100% 66 31 100%
Ophthalmology 24 96% 60 100% 108 100% 99 450 99%
Orthopaedics General  6 100% 48 92% 294 100% 227 1023 100%
Palliative Care 12 100% - - - - 20 7 100%
Plastic & Reconstructive Surgery 15 83% 50 100% 352 100% 107 419 97%
Respiratory General 15 100% 126 16% 408 0% 42 426 82%
Rheumatology 22 100% 77 100% 283 100% 23 143 96%
Urology 21 89% 84 73% 237 100% 144 450 98%
Vascular Surgery 14 100% 52 93% 187 100% 44 98 99%

Please note: Mater Young Adult Health Centre Brisbane run outpatient clinics for Cystic fibrosis, Diabetes, Gastroenterology, Gynaecology, Mater Young Adult Support Unit, Post cancer treatment, Intellectual and Developmental Disability, Craniofacial, Respiratory, Rheumatology, Stuttering and Urology.

Patient access for these clinics is via the standard Mater Hospital Brisbane Outpatient Clinic referral. Referrals for the young adults will be allocated to the appropriate clinic during the triage process. These clinics generally have a shorter waitlist time than the adult outpatient clinics.

Enquiries

If you have any feedback, would like to be part of ongoing collaborative initiatives or have any enquiries regarding Mater’s referral process please contact:
Louise O’Reilly, GP Liaison Program Manager, 07 3163 7552 or louise.oreilly@mater.org.au.

Data as at 1 September2018 

Paged last updated 14/9/2018

 

 

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