Mater Specialist Quick Find

Mater Outpatient Clinic Waitlist Times - public patients

This information is intended to provide transparency about our service and support your clinical decisions and your conversations with patients around referral pathway options and expectations of care.

The data is supported by Mater’s Referral Guidelines which provide essential details regarding our specialist services, our teams of clinicians and the required clinical work up prior to referral.

Our service aims to see all patients within target timeframes and we are always working to reduce waiting times for appointments. Some services have a higher demand than others. This may impact our capacity to see patients within these timeframes, and may result in longer waiting times for some clinics.

Outpatient Specialist Clinics Activity

Clinical urgency categories have been defined for use in outpatient services undertaken in Queensland publicly funded hospitals. These categories support safe and equitable prioritisation of appointments. More urgent cases are seen more quickly.

Our specialists assign a clinical urgency category based on the information provided in a referral.

Each category of urgency has a target timeframe for outpatient clinic appointments to ensure safe care. The category target timeframes are:

  • Category 1 (Urgent): Appointment within 30 days
  • Category 2 (Priority): Appointment within 90 days
  • Category 3 (Routine): Appointment within 365 days

The table below provides an outline of the patient experience based on activity for the period of April 2019.

  • Median Days Wait (MDW): Time to first clinic appointment for new patients seen in month of activity
  • Seen in Target (SIT): Percentage of attended appointments in month of activity where patients were seen within clinically recommended timeframes
  • Total patients seen: Number of patients seen in month of activity for specialty
  • Total patients waiting in target (Total WIT): Total percentage of patients currently waiting for first appointment within clinically recommended timeframes
Clinic Description Cat 1 Cat 2 Cat 3 Total seen Still waiting Total WIT (%)
MDW SIT MDW SIT MDW SIT
Breast Surgery 12 100% 95 43% 343 100% 43 147 96%
Cardiology General 26 67% 92 50% 325 100% 53 354 95%
Colorectal Surgery 15 90% 72 70% 337 100% 56 390 98%
Dermatology 22 100% 63 100% 287 100% 37 218 100%
Ear Nose & Throat 20 100% 55 100% 326 100% 82 785 99%
Endocrine General  18 100% 68 100% 243 100% 49 201 100%
Gastroenterology 34 45% 70 75% 286 89% 300 942 74%
General Medicine 31 43% 39 100% - - 10 21 94%
General Surgery 22 88% 112 21% 418 0% 40 439 87%
Gynaecology 25 95% 84 82% 335 100% 185 1069 98%
Gynaecology/Oncology 19 90% 47 100% 172 100% 46 45 100%
Haematology 26 100% 76 100% 146 100% 38 97 100%
Infectious Diseases 1 100% 58 100% - - 7 15 100%
Maxillofacial 9 100% - - 10 100% 3 73 100%
Nephrology 29 57% 64 100% - - 10 42 98%
Neurology 25 82% 294 4% 443 0% 64 669 46%
Neurosurgery 20 67% 117 33% 161 100% 22 244 36%
Oncology - Medical Consult  15 100% 77 100% 104 100% 51 12 100%
Ophthalmology 15 84% 105 26% 215 100% 82 701 96%
Orthopaedics General  7 100% 54 100% 326 100% 42 1001 96%
Palliative Care 14 100% 42 100 - - 9 4 100%
Plastic & Reconstructive Surgery 19 94% 51 86% 349 100% 77 367 98%
Respiratory General 22 78% 165 0% 502 0% 35 551 60%
Rheumatology 22 86% 103 0% - - 16 182 93%
Urology 22 97% 70 97% 143 100% 139 485 99%
Vascular Surgery 16 81% 60 100% 59 100% 38 51 100%

Please note: Mater Young Adult Health Centre Brisbane run outpatient clinics for Cystic fibrosis, Diabetes, Gastroenterology, Gynaecology, Mater Young Adult Support Unit, Post cancer treatment, Intellectual and Developmental Disability, Craniofacial, Respiratory, Rheumatology, Stuttering and Urology.

Patient access for these clinics is via the standard Mater Hospital Brisbane Outpatient Clinic referral. Referrals for the young adults will be allocated to the appropriate clinic during the triage process. These clinics generally have a shorter waitlist time than the adult outpatient clinics.

Enquiries

If you have any feedback, would like to be part of ongoing collaborative initiatives or have any enquiries regarding Mater’s referral process please contact:
Louise O’Reilly, GP Liaison Program Manager, 07 3163 7552 or louise.oreilly@mater.org.au.

Data as at 1 May 2019

Paged last updated 1305/2019

 

 

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