Mater Specialist Quick Find

Mater Outpatient Clinic Waitlist Times - public patients

This information is intended to provide transparency about our service and support your clinical decisions and your conversations with patients around referral pathway options and expectations of care.

The data is supported by Mater’s Referral Guidelines which provide essential details regarding our specialist services, our teams of clinicians and the required clinical work up prior to referral.

Our service aims to see all patients within target timeframes and we are always working to reduce waiting times for appointments. Some services have a higher demand than others. This may impact our capacity to see patients within these timeframes, and may result in longer waiting times for some clinics.

Outpatient Specialist Clinics Activity

Clinical urgency categories have been defined for use in outpatient services undertaken in Queensland publicly funded hospitals. These categories support safe and equitable prioritisation of appointments. More urgent cases are seen more quickly.

Our specialists assign a clinical urgency category based on the information provided in a referral.

Each category of urgency has a target timeframe for outpatient clinic appointments to ensure safe care. The category target timeframes are:

  • Category 1 (Urgent): Appointment within 30 days
  • Category 2 (Priority): Appointment within 90 days
  • Category 3 (Routine): Appointment within 365 days

The table below provides an outline of the patient experience based on activity for the period of December 2019.

  • Median Days Wait (MDW): Time to first clinic appointment for new patients seen in month of activity
  • Seen in Target (SIT): Percentage of attended appointments in month of activity where patients were seen within clinically recommended timeframes
  • Total patients seen: Number of patients seen in month of activity for specialty
  • Total patients waiting in target (Total WIT): Total percentage of patients currently waiting for first appointment within clinically recommended timeframes
Clinic Description Cat 1 Cat 2 Cat 3 Total seen Still waiting Total WIT (%)
MDW SIT MDW SIT MDW SIT
Breast Surgery 12 100% 74 100% 346 100% 31 158 91%
Cardiology General 1723 100% 71 88% 328 100% 44 370 98%
Colorectal Surgery 23 100% 98 18% 364 80% 24 318 79%
Dermatology 17 100% 60 100% 337 100% 43 205 99%
Ear Nose & Throat 15 100% 72 100% 358 74% 93 724 99%
Endocrine General  20 100% 70 100% 273 100% 38 252 98%
Gastroenterology 21 91% 59 99% 54 100% 175 588 96%
General Medicine 21 75% 30 100% - - 12 13 100%
General Surgery 19 91% 68 69% 442 0% 41 471 93%
Gynaecology 12 95% 77 68% 242 94% 193 968 88%
Gynaecology/Oncology 24 85% 35 100% - - 44 78% 94%
Haematology 27 100% 71 100% 150 100% 17 31 100%
Infectious Diseases 13 75% 52 100% 55 100% 13 10 100%
Maxillofacial 9 100% - - 262 100% 9 140 99%
Nephrology 18 100% 56 100% 243 100% 7 61 98%
Neurology 44 19% 56 100% 794 0% 38 737 43%
Neurosurgery 10 82% 107 28% 185 100% 41 291 66%
Oncology - Medical Consult  16 100% 61 100% - - 30 19 100%
Ophthalmology 11 100% 42 97% 240 100% 70 670 100%
Orthopaedics General  7 100% 56 100% 166 96% 199 989 98%
Palliative Care 20 100% 49 100% - - 11 7 100%
Plastic & Reconstructive Surgery 16 92% 127 33% 328 50% 68 371 83%
Respiratory General 17 100% 266 9% 454 13% 30 439 53%
Rheumatology 19 90% 96 22% 392 0% 20 166 82%
Urology 19 91% 61 100% 112 100% 155 543 100%
Vascular Surgery 9 91% 55 100% 100 100% 21 91 96%

Please note: Mater Young Adult Health Centre Brisbane run outpatient clinics for Cystic fibrosis, Diabetes, Gastroenterology, Gynaecology, Mater Young Adult Support Unit, Post cancer treatment, Intellectual and Developmental Disability, Craniofacial, Respiratory, Rheumatology, Stuttering and Urology.

Patient access for these clinics is via the standard Mater Hospital Brisbane Outpatient Clinic referral. Referrals for the young adults will be allocated to the appropriate clinic during the triage process. These clinics generally have a shorter waitlist time than the adult outpatient clinics.

Enquiries

If you have any feedback, would like to be part of ongoing collaborative initiatives or have any enquiries regarding Mater’s referral process please contact:
Louise O’Reilly, GP Liaison Program Manager, 07 3163 7552 or louise.oreilly@mater.org.au.

Data as at 1 January 2020

Paged last updated 10/01/2020

 

 

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