Mater Specialist Quick Find

Mater Outpatient Clinic Waitlist Times - public patients

This information is intended to provide transparency about our service and support your clinical decisions and your conversations with patients around referral pathway options and expectations of care.

The data is supported by Mater’s Referral Guidelines which provide essential details regarding our specialist services, our teams of clinicians and the required clinical work up prior to referral.

Our service aims to see all patients within target timeframes and we are always working to reduce waiting times for appointments. Some services have a higher demand than others. This may impact our capacity to see patients within these timeframes, and may result in longer waiting times for some clinics.

Outpatient Specialist Clinics Activity

Clinical urgency categories have been defined for use in outpatient services undertaken in Queensland publicly funded hospitals. These categories support safe and equitable prioritisation of appointments. More urgent cases are seen more quickly.

Our specialists assign a clinical urgency category based on the information provided in a referral.

Each category of urgency has a target timeframe for outpatient clinic appointments to ensure safe care. The category target timeframes are:

  • Category 1 (Urgent): Appointment within 30 days
  • Category 2 (Priority): Appointment within 90 days
  • Category 3 (Routine): Appointment within 365 days

The table below provides an outline of the patient experience based on activity for the period of June 2019.

  • Median Days Wait (MDW): Time to first clinic appointment for new patients seen in month of activity
  • Seen in Target (SIT): Percentage of attended appointments in month of activity where patients were seen within clinically recommended timeframes
  • Total patients seen: Number of patients seen in month of activity for specialty
  • Total patients waiting in target (Total WIT): Total percentage of patients currently waiting for first appointment within clinically recommended timeframes
Clinic Description Cat 1 Cat 2 Cat 3 Total seen Still waiting Total WIT (%)
MDW SIT MDW SIT MDW SIT
Breast Surgery 16 97% 77 76% 360 100% 72 176 100%
Cardiology General 22 94% 82 65% 361 67% 77 323 96%
Colorectal Surgery 7 100% 91 50% 350 75% 55 357 92%
Dermatology 26 94% 64 97% 330 100% 61 227 100%
Ear Nose & Throat 21 100% 60 100% 326 98% 97 763 100%
Endocrine General  16 100% 83 97% 326 100% 51 214 99%
Gastroenterology 20 85% 64 77% 246 93% 326 686 90%
General Medicine 24 100% 38 100% 76 100% 10 10 100%
General Surgery 20 100% 70 82% 409 8% 55 393 91%
Gynaecology 23 91% 82 79% 340 100% 268 1115 98%
Gynaecology/Oncology 18 100% 31 100% - - 50 47 100%
Haematology 22 100% 71 100% 153 100% 31 123 100%
Infectious Diseases 14 100% 63 100% - - 17 9 100%
Maxillofacial 14 100% 94 0% 122 100% 17 106 98%
Nephrology 21 100% 65 100% - - 12 54 100%
Neurology 17 97% 286 35% 732 0% 59 628 48%
Neurosurgery 21 100% 91 45% 137 100% 42 194 95%
Oncology - Medical Consult  11 100% 82 100% 140 100% 51 18 100%
Ophthalmology 12 100% 62 92% 300 100% 130 651 99%
Orthopaedics General  7 100% 57 90% 310 88% 191 900 98%
Palliative Care 13 100% - - - - 5 3 100%
Plastic & Reconstructive Surgery 21 81% 87 62% 365 75% 60 401 93%
Respiratory General 18 100% 187 11% 556 0% 42 517 54%
Rheumatology 20 100% 109 13% 377 17% 31 166 90%
Urology 21 97% 71 100% 218 100% 149 412 100%
Vascular Surgery 15 85% 62 88% 111 100% 31 55 100%

Please note: Mater Young Adult Health Centre Brisbane run outpatient clinics for Cystic fibrosis, Diabetes, Gastroenterology, Gynaecology, Mater Young Adult Support Unit, Post cancer treatment, Intellectual and Developmental Disability, Craniofacial, Respiratory, Rheumatology, Stuttering and Urology.

Patient access for these clinics is via the standard Mater Hospital Brisbane Outpatient Clinic referral. Referrals for the young adults will be allocated to the appropriate clinic during the triage process. These clinics generally have a shorter waitlist time than the adult outpatient clinics.

Enquiries

If you have any feedback, would like to be part of ongoing collaborative initiatives or have any enquiries regarding Mater’s referral process please contact:
Louise O’Reilly, GP Liaison Program Manager, 07 3163 7552 or louise.oreilly@mater.org.au.

Data as at 1 July 2019

Paged last updated 08/07/2019

 

 

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