Mater Specialist Quick Find

Mater Outpatient Clinic Waitlist Times - public patients

This information is intended to provide transparency about our service and support your clinical decisions and your conversations with patients around referral pathway options and expectations of care.

The data is supported by Mater’s Referral Guidelines which provide essential details regarding our specialist services, our teams of clinicians and the required clinical work up prior to referral.

Our service aims to see all patients within target timeframes and we are always working to reduce waiting times for appointments. Some services have a higher demand than others. This may impact our capacity to see patients within these timeframes, and may result in longer waiting times for some clinics.

Outpatient Specialist Clinics Activity

Clinical urgency categories have been defined for use in outpatient services undertaken in Queensland publicly funded hospitals. These categories support safe and equitable prioritisation of appointments. More urgent cases are seen more quickly.

Our specialists assign a clinical urgency category based on the information provided in a referral.

Each category of urgency has a target timeframe for outpatient clinic appointments to ensure safe care. The category target timeframes are:

  • Category 1 (Urgent): Appointment within 30 days
  • Category 2 (Priority): Appointment within 90 days
  • Category 3 (Routine): Appointment within 365 days

The table below provides an outline of the patient experience based on activity for the period of July 2019.

  • Median Days Wait (MDW): Time to first clinic appointment for new patients seen in month of activity
  • Seen in Target (SIT): Percentage of attended appointments in month of activity where patients were seen within clinically recommended timeframes
  • Total patients seen: Number of patients seen in month of activity for specialty
  • Total patients waiting in target (Total WIT): Total percentage of patients currently waiting for first appointment within clinically recommended timeframes
Clinic Description Cat 1 Cat 2 Cat 3 Total seen Still waiting Total WIT (%)
MDW SIT MDW SIT MDW SIT
Breast Surgery 15 98% 69 100% 332 75% 80 120 98%
Cardiology General 24 88% 86 69% 364 55% 81 304 97%
Colorectal Surgery 21 74% 98 20% 390 13% 59 315 92%
Dermatology 11 100% 60 98% 326 100% 80 213 100%
Ear Nose & Throat 11 100% 69 96% 338 90% 84 771 100%
Endocrine General  16 100% 74 100% 338 90% 57 214 100%
Gastroenterology 19 90% 69 80% 348 94% 304 531 97%
General Medicine 23 92% 18 100% 45 100% 11 11 100%
General Surgery 19 100% 56 89% 398 8% 73 379 95%
Gynaecology 22 87% 84 73% 293 100% 316 1022 97%
Gynaecology/Oncology 20 100% 44 100% - - 57 55 100%
Haematology 21 100% 72 100% 152 100% 27 130 100%
Infectious Diseases 13 100% 52 100% - - 13 10 100%
Maxillofacial 3 100% 91 33% 159 100% 14 118 100%
Nephrology 22 100% 75 100% - - 11 65 98%
Neurology 21 97% 302 42% - - 50 640 50%
Neurosurgery 11 100% 104 30% 168 100% 47 239 85%
Oncology - Medical Consult  14 100% 72 100% 140 100% 49 17 100%
Ophthalmology 10 100% 60 96% 308 100% 156 608 99%
Orthopaedics General  6 100% 57 92% 311 89% 236 898 100%
Palliative Care 27 100% - - - - 11 2 100%
Plastic & Reconstructive Surgery 22 69% 110 9% 376 47% 115 391 92%
Respiratory General 24 93% 216 11% 537 5% 52 475 56%
Rheumatology 19 100% 112 24% 378 0% 34 165 84%
Urology 20 98% 60 99% 229 100% 238 341 99%
Vascular Surgery 14 100% 55 100% 84 100% 34 68 100%

Please note: Mater Young Adult Health Centre Brisbane run outpatient clinics for Cystic fibrosis, Diabetes, Gastroenterology, Gynaecology, Mater Young Adult Support Unit, Post cancer treatment, Intellectual and Developmental Disability, Craniofacial, Respiratory, Rheumatology, Stuttering and Urology.

Patient access for these clinics is via the standard Mater Hospital Brisbane Outpatient Clinic referral. Referrals for the young adults will be allocated to the appropriate clinic during the triage process. These clinics generally have a shorter waitlist time than the adult outpatient clinics.

Enquiries

If you have any feedback, would like to be part of ongoing collaborative initiatives or have any enquiries regarding Mater’s referral process please contact:
Louise O’Reilly, GP Liaison Program Manager, 07 3163 7552 or louise.oreilly@mater.org.au.

Data as at 1 August 2019

Paged last updated 15/08/2019

 

 

  • Mater Health Centres

    Providing local communities with access to integrated health care & services.

    Read more

  • Professional Development

    GP Education, Maternity Shared Care Alignment Program & Events 2014.

    Read more

  • Featured Event

    Mater GP Education Conference 2019 - new day delegate packages released! 12-13 October, W Brisbane North Quay

    Read more