Frequently Asked Questions (FAQs)

We have changed our referral form in response to feedback from referring GPs that the previous requirement to select a specialist was confusing. GPs told us that their priority was to refer patients to the first available specialist; however they weren’t able to request this through the previous referral form. Now, referrals are directed to the Head of Clinic who can facilitate referral to the most suitable specialist for the patient, considering the patient’s needs and the workload of all specialists in the service.

The new referral forms (online and paper) prompt referral to the Head of Specialty only. Please ensure that you select the Head of Specialty to facilitate a valid, named referral to these services.

Updated referrals can be directed to the Head of Clinic for the service, who will refer on to the most suitable specialist. Alternatively, you can manually enter the specialists name on the paper referral (tick updated referral and write the specialist name).

Check out our Mater Specialist Clinic referral guidelines for current and transparent information on waiting times, scope of services, referral guidelines and clinic contacts located under the 'Services' section of this website.