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Mater Doctor Portal

What is Mater Doctor Portal?

Mater Doctor Portal (MDP) is a tool that improves communication with Mater's health care partners to enhance continuity of patient care.

Initiated in 2010, MDP contributes to Mater’s objective of putting the patient first, improving the quality and timeliness of patient information.

Alongside improving the availability of health information to authorised individuals, groups and  organisations, MDP has been designed to:

  • maintain the privacy and confidentiality of patients when sharing health information as per the security standards defined by the National eHealth Transition Authority (NEHTA)
  • provide a secure electronic mechanism for participating providers to share information from their compliant practice management systems
  • provide a secure web process for sharing health information between Mater and affiliated external health care providers
  • enhance the patient experience by improving the exchange of clinical information between Mater and external health care providers (including Queensland Health)
  • provide a single point of access to Mater’s electronic patient information

MyMater ID

Mater has introduced a new online security platform, MyMater ID' to improve clinician access by removing the reliance on Medicare PKI keys.

If you are a current MDP user you can still log in using your Medicare PKI key, however this service will be phased out in favour of MyMater ID.

How to register for MyMater ID

Current users - migrating your Medicare PKI key access

Medicare PKI key users can migrate their key by going to, ensuring the PKI key is correctly installed into the PC, and clincking the MyMater ID button to start the migration.

What if my PKI key is not working?
There are a number of reasons why your PKI key may not be working. The key may have expired, a forgotten password, or if you have a newer key it simply may not be compatible with MDP. If you are experiencing problems with your PKI key, please register in the same way as a new MyMater ID user, below.

New MyMater ID registration

If you have never used MDP before, and you would like to sign up, please visit Click through the MyMater ID button to start registration.

Instructions are available through the registration page, however you can find assistance by email at or telephone 1800 228 470.

What information is available?

There is a large range of clinical information that can be accessed via the Mater Doctor Portal. This information base will expand as more of a patient’s record is captured and stored electronically.

A snapshot of information currently published via the Mater Doctor Portal includes:

  • Mater Pathology reports
  • Mater Radiology reports
  • Patient imaging
  • Inpatient attendance information (including discharge summaries and clinical classification information)
  • Emergency attendance information and clinical summary notes
  • Allied Health attendance and appointment information
  • Outpatient attendance and appointment information
  • Outpatient letters
  • pregnancy/maternity information including antenatal, labour and delivery, postnatal (discharge summary) and home care summaries
  • perinatal summary including antenatal, labour and delivery, postnatal and neonatal information
  • medications dispensed to inpatients
  • operation reports
  • oncology/chemotherapy day presentations and summaries from encounters and treatment pathways
  • Patient alerts
  • Some additional external pathology and radiology providers by agreement

Mater Shared Electronic Health Record

Mater's Shared Electronic Health Record (MSEHR) is currently unavailable for Medical Director and Best Practice system users to upload or contribute to patient records electronically. You may still view hospital records via Mater Doctor Portal for fast and easy access.

Genie practice management system sharing for MSEHR remains functional.


For help with logging on, experiencing a technical difficulty or for information about how to sign up to Mater Doctor Portal please contact:

Mater Doctor Portal team

Telephone: 1800 228 470
Email: Mater Doctor Portal

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