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Mater Doctor Portal

What is Mater Doctor Portal?

Mater Doctor Portal is a tool that improves communication with external health care providers and enhance continuity of patient care.

Initiated in 2010, Mater Doctor Portal contributes to Mater’s objective of putting the patient first by improving the quality and timeliness of patient information.

Alongside improving the availability of health information to authorised individuals, organisations and continuity of health care for patients Mater Doctor Portal has been designed to:

  • maintain the privacy and confidentiality of patients when sharing health information as per the security standards defined by the National eHealth Transition Authority (NEHTA)
  • provide a secure electronic mechanism for participating providers to share information from their compliant practice management systems
  • provide a secure web process for sharing health information between Mater and affiliated external health care providers
  • enhance the patient experience by improving the exchange of clinical information between Mater and external health care providers (including Queensland Health)
  • provide a single point of access to Mater’s electronic patient information

Improvements and enhancements

Mater is making significant changes to the way clinicians access Mater Doctor Portal (MDP) and also improving the application for access process. The first step in improving clinician access is removing the reliance on Medicare PKI's and moving to a solution that is easier for our partner clinicians.

If you are a current MDP user you will still be able to login using your Medicare PKI until the end of 2017. You will also automatically be set up with a new account and be notified of when you can start the transition before Medicare PKI's access is revoked.

If you would like to be contacted when this work is completed please email or call 1800 228 470 to register your interest and we will contact you when access is available to create a new account or transition your old one.

How will I register for Mater Doctor Portal

New accounts

If you have never used MDP before, and you would like to sign up, the process for setting up your account will be more efficient and easy to use than ever before. You will need to sign up for an account and will then be required to complete an online verification to prove your identity.

Current users

During the transition phase when you first log in to MDP you will be presented with two options to either log in with your Medicare PKI or to create set up a new account with a Mater ID. We encourage current MDP users to register for a new account as soon as possible during this transition period.

What information is available?

There is a large range of clinical information that can be accessed via the Mater Doctor Portal. This information base will expand as more of a patient’s record is captured and stored electronically.

A snapshot of information currently published via the Mater Doctor Portal includes:

  • Mater Pathology reports
  • Mater Radiology reports
  • QScan Radiology reports
  • Queensland XRay reports
  • Inpatient attendance information (including discharge summaries and clinical classification information)
  • Emergency attendance information and clinical summary notes
  • Allied Health attendance and appointment information
  • Outpatient attendance and appointment information
  • Outpatient letters
  • pregnancy/maternity information including antenatal, labour and delivery, postnatal (discharge summary) and home care summaries
  • perinatal summary including antenatal, labour and delivery, postnatal and neonatal information
  • medications dispensed to inpatients
  • operation reports
  • oncology/chemotherapy day presentations and summaries from encounters and treatment pathways
  • SNP and QML pathology reports
  • Patient alerts

Mater Shared Electronic Health Record

Mater's Shared Electronic Health Record (MSEHR) is currently unavailable for Medical Director and Best Practice system users to upload or contribute to patient records electronically. You may still view hospital records via Mater Doctor Portal for fast and easy access.

Genie practice management system sharing for MSEHR remains functional.


For help with logging on, experiencing a technical difficulty or for information about how to sign up to Mater Doctor Portal please contact:

Mater Doctor Portal team

Telephone: 1800 228 470
Email: Mater Doctor Portal

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