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This page contains information for general practitioners (GPs) on how to refer patients aged 16 years and over to Audiology Services at Mater Hospital Brisbane.
If referral for care is indicated please list all of the minimum referral requirements and reason for request:
This service includes referrals for hearing loss and balance disorders, ear conditions, cochlear implants,
Please note:
Referrals to Audiology will not result in any patient being referred onto the ENT Department.
Separate GP referrals are required for each department. When a patient has ear/hearing related concerns, a referral should be sent to Audiology in the first instance to obtain additional information.
If audiology identifies the need for an Ear Nose and Throat (ENT) consultation, a recommendation will be made in the audiology report to a patient's General Practitioner.
Please contact the Mater Cochlear Implant Clinic directly for details of the Adult Cochlear Implant anticipated waiting times and assessment process.
If referral for care is indicated please list all of the General Referral Information, reason for request, and essential information as indicated below.
Referrals can be sent by:
Smart Referrals
Digital referrals in your practice software that include templates linked with referral criteria for quality handover for any public hospital
SmartForms
Cloud solution in your practice software that eliminates the need for template management
Secure messaging
Medical Objects: HM4101000R8
HealthLink EDI: materref
Fax
07 3163 8548
For fax and secure messaging our latest Mater Adult Referral Form or Antenatal Form are available to embed into most major Practice Management software systems.
If any of the following are present or suspected, phone 000 to arrange immediate transfer to the emergency department of seek emergent medical advice if in a remote region:
The following conditions are not routinely provided at Mater Hospital Brisbane Audiology Department.
If referral for care is indicated please list all of the minimum referral requirements and the conditions specific information below for:
Essential information (Referral will be declined without this)
Additional referral information (useful for processing the referral)
Other useful information for management (not an exhaustive list)
Categorisation
Available appointments are provided to our patients based on clinical priority. A process of categorisation ensures safety and equity of access.
Category 1 – urgent
Clinically recommended timeframe for initial appointment is 30 days
Category 2 - Priority
Clinically recommended timeframe for initial appointment is 90 days
Category 3 - Routine
Clinically recommended timeframe for initial appointment is 365 days
NB Hearing Aid dispensing (Hearing service program)
Description of:
NB: recent, sudden onset dizziness / vertigo with associated neurological symptoms should be referred to Emergency ASAP.
Mater Health offers patients the opportunity to attend bulk billed clinics. To provide your patient with the opportunity to attend a bulk billed clinic, please provide a referral to the Mater Audiology Department
If you would like to discuss a referral, including clinical criteria, or update the status of a current patient please contact our priority GP phone line on 07 3163 2200.
We provide up to date data on how long patients are waiting for their first appointment by specialty here.
These Mater Referral Guidelines align with standardised best practice tools for referral to publicly funded specialist outpatient services developed in Queensland through the Clinical Prioritisation Criteria project.
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