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Mater Smart Referrals

Mater Hospital Brisbane, alongside Queensland Health hospital and health services, has adopted Smart Referrals.

Smart Referrals are digital referrals, fully integrated with Best Practice and Medical Director software to enable more streamlined, high quality referrals to hospital services.

Smart Referrals is an important step in digital healthcare, creating a connected modern health system for Queenslanders. Mater is pleased to be a part of this initiative to support access to care.

Smart Referrals includes

  • condition specific referral templates that auto-populate from the patient file
  • an easy way to attach documents from your computer or clinical software
  • a comprehensive service directory that lists locations where services are offered and estimated wait times
  • secure electronic delivery and acknowledgement of receipt

Smart Referrals also supports GPs by flagging essential referral information. This ensures nothing is missed, no rework or double handling and saves practice uneccessary adminstrative time. 

Practice registration, set up and technical suport

Practice registration and set up is required to access Smart Referrals.
For assistance with all Smart Referral related issues, please contact:

GP Smart Referrals—General Practice Technical Support (Queensland Health)
1300 478 439 (Smart Referrals) 24 hours
Email: [email protected]

Mater Outpatient Clinic referral enquiries and status updates

For referral enquiries or status updates for a referral to Mater Outpatient Clinics, please phone the GP Priority phone line on 07 3163 2200.



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